Accreditation Support

Built for the standards your surveyors actually are checking for!

UPStandards aligns to The Joint Commission, CARF, and CMS Conditions of Participation — out of the box, for every level of behavioral health care. Chart audits, facility rounds, document builders, and a policy library with gap analysis, all referencing the specific standards your accreditor uses.

No generic checklists. Real standards. Real survey readiness.

Three Accreditors · One Platform
TJC

The Joint Commission

Behavioral Health Care · Hospital · Critical Access

The largest behavioral health accreditor in the U.S. Surveyors use a tracer methodology and SAFER Matrix scoring of findings during on-site visits.

UPStandards aligns to the Comprehensive Accreditation Manual for Behavioral Health Care (CAMBHC) and the National Patient Safety Goals — with audit templates, rounds, and document builders that reference specific TJC standards.

CARF

CARF International

Behavioral Health · Aging Services · Opioid Treatment

The other major behavioral health accreditor. Surveys are consultative in tone and evidence-driven, organized around the ASPIRE to Excellence framework.

UPStandards covers Section 1 (leadership, governance, performance measurement, performance improvement), Section 2 (general program standards), and program-specific Section 3 — including annual program evaluations, accessibility plans, and rights of persons served.

CMS

Conditions of Participation

Inpatient · Psychiatric Hospitals · IPF

For Medicare-certified inpatient psychiatric facilities, CMS Conditions of Participation set the federal floor — and they sit alongside, not instead of, accreditation.

UPStandards generates CMS-aligned policies and documentation for 42 CFR 482.13 Patient Rights, restraint and seclusion (including the 1-hour face-to-face), search and contraband, and inpatient treatment plans.

Standards Mapping

With UPStandards, your accreditation compliance bases are covered. Home run!

Below is a selection of the specific standards UPStandards helps you address — and the part of the platform that does the work. The full mapping is broader; this is the high-frequency citation surface.

Standard
What it covers
Where UPStandards addresses it
The Joint Commission
EC.02.06.01
Environment of Care Safe, functional environment for care
Monthly Environment of Care Rounds with configurable checklist items and a printable inspection report.
IC.02.01.01
Infection Prevention & Control Implementing the IC program
Monthly Infection Control Rounds plus the Infection Control Risk Assessment (ICRA) document, generated annually.
NPSG.15.01.01
Suicide Risk Reduction Universal screening, validated assessment, safety planning
Weekly Ligature Risk Rounds, the Suicide Risk Reduction Program document, and Q15 observation logs for inpatient and residential.
EM.02.01.01
Emergency Operations EOP, drills, and after-action reviews
The Emergency Operations Plan (EOP) generator covers the six critical functions; Emergency Management Drill Critique runs semi-annually.
LD.04.01.05
Leadership · Performance Improvement Designing and overseeing PI activities
The Quality Improvement Plan generator adapts for TJC-only, CARF-only, or dual-accredited organizations.
HR.01.05.03
Human Resources · Competency Competency assessment and required training
The Staff Competency & Training Plan generator plus the quarterly Staff Training Compliance Audit.
PC.01.02.01
Provision of Care · Assessment Comprehensive assessment of needs
The Clinical Chart Auditor reviews chart completeness, timeliness, and standards-aligned content across stay phases.
RI.01.01.01
Rights & Responsibilities Communicating and protecting patient rights
The Rights of Persons Served Policy and the quarterly Client Rights Verification Audit.
CARF International
Section 1.A.
Leadership Governance, ethics, leadership accountability
The Annual Program Evaluation generator and the Human Resources Plan.
Section 1.E.
Input from Persons Served Stakeholder satisfaction, feedback loops
The Quality Improvement Plan, configured to CARF format with stakeholder input requirements built in.
Section 1.H.
Accessibility Physical and programmatic accessibility
The Accessibility Plan generator covers facility assessments, accommodation procedures, and communication access.
Section 1.I.
Performance Measurement & Management Measures, targets, analysis
The Annual Program Evaluation plus scheduled reports on the Pro tier.
Section 1.K.
Rights of Persons Served Notification, grievance, protections
The Rights of Persons Served Policy generator and the Client Rights Verification Audit.
Section 2.A.
Program/Service Structure Person-centered planning and review
The Person-Centered Plan Policy generator plus chart-audit checks across stay phases.
CMS Conditions of Participation (Inpatient Psychiatric)
482.13
Patient Rights Notice, grievance, advance directives, restraint & seclusion
The Patient Rights Policy (Inpatient) and Restraint and Seclusion Policy generators, covering authorization, 1-hour face-to-face, monitoring, debriefing, and death reporting.
482.41
Physical Environment Safety, life safety, utilities
The Life Safety Management Plan, Utility Management Plan, and quarterly fire-drill documentation and critique.
482.42
Infection Prevention & Control Program, antibiotic stewardship, reporting
The Infection Control Risk Assessment and monthly IC rounds.
Search policy
Patient Search & Contraband Balancing safety, dignity, and rights
The Search and Contraband Procedures Policy for inpatient psychiatric units.
Treatment Plan
Inpatient Treatment Planning 24-hour initial, 72-hour MDT, weekly review
The Inpatient Treatment Plan Policy and Inpatient Admission Consent & Status generators (including state hold codes: 5150, Section 12, 302, etc.).

Standards mappings are guidance, not a substitute for an organization's own crosswalks or surveyor judgment. Specific codes and chapters reference the publicly identified standards used by each accrediting body.

How It Works

Each part of the app maps to a part of the survey.

Surveys don't reward effort; they reward evidence. UPStandards is organized around the artifacts and walkthroughs surveyors most commonly look at.

Document Builder

The plans, assessments, and policies surveyors ask for

Generate the documents accreditors most often want to see — pre-populated with your organization's data and aligned to the relevant standards.

  • Hazard Vulnerability Analysis (Kaiser HVA model)
  • Emergency Operations Plan — six critical functions
  • Quality Improvement Plan — TJC, CARF, or dual
  • Workplace Violence Prevention Plan (2024 TJC requirement)
  • Infection Control Risk Assessment
  • Suicide Risk Reduction Program
  • Ligature Risk Assessment · Fall Risk Assessment
  • Restraint & Seclusion Policy · Patient Rights (Inpatient)
Facility Compliance Tracker

Rounds at the right frequency, signed and dated

Configurable rounds that run on the cadence surveyors expect — and produce printable inspection reports with signatures.

  • Environment of Care Rounds — Monthly
  • Ligature Risk Rounds — Weekly
  • Infection Control Rounds — Monthly
  • Medication Room Audit — Monthly
  • Medical Records Completion Audit — Monthly
  • Fire Drill Documentation & Critique — Quarterly
  • Client Rights Verification Audit — Quarterly
  • Staff Training Compliance Audit — Quarterly
  • Emergency Management Drill Critique — Semi-annual
Clinical Chart Auditor

Chart audits with SAFER Matrix scoring

Run audits across stay phases — admission, mid-stay, discharge — against standards-aligned audit templates. Findings can be scored on the SAFER Matrix (Likelihood × Scope) the way TJC surveyors score them.

The Safety Matrix view and By-Clinician view let quality and clinical leadership see patterns across the program rather than chart by chart.

Policy & Procedure Library

Manuals tied to the standards they answer

Upload your existing manuals and run a gap analysis against the standards that apply to your program type, your accreditor, and your level of care. Track review cycles, store edits, and surface what's missing before a surveyor does.

Annual Plans Binder

The "show me your annual plans" question, answered

Every annual plan — HVA, EOP, QI Plan, Annual Program Evaluation, ICRA, Staff Training Plan, HR Plan — lives in one approval-tracked binder with effective dates and signatures.

When a surveyor asks for "your most recent HVA," you open the binder and print.

Logs & Kiosk

The operational evidence behind the policies

Visitor sign-in, client belongings, staff training hours, emergency equipment inspections, fridge temperatures, patient safety observations — captured in logs that double as survey evidence.

The visitor kiosk records by initials only — privacy by default, the way TJC and CARF expect.

Every Level of Care

From a single outpatient program to a full continuum.

Standards apply differently across levels of care. UPStandards configures itself to your program type so you only track what's relevant.

Inpatient
Q15 logs · ligature rounds · CMS 482.13 patient rights · restraint & seclusion documentation · state hold codes.
Residential
Milieu safety rounds · chart audits across stay phases · annual program plans · risk assessments.
Partial Hospitalization
Chart audits · treatment plan reviews · annual program binder · CARF-aligned policy library.
Intensive Outpatient
Chart audits · treatment plan compliance · annual standards reviews · policy library.
Outpatient
Chart audits · annual standards reviews · supervision documentation · policy library.
Accreditation FAQ

The questions compliance directors actually ask.

Does UPStandards guarantee that we'll pass our survey?

No software can guarantee accreditation, and any vendor that claims otherwise should be treated with deep suspicion. The work, the people, and the patient care are what earn it.

What UPStandards does do is take the documentation, audit, and rounds burden off your team — so when a surveyor walks in, you have the records, evidence, and policies they expect to see, organized in one place. The decision still belongs to the accrediting body, and survey outcomes still depend on your clinical and operational reality.

We hold both TJC and CARF accreditation. Does that work?

Yes — programs holding both accreditations can configure UPStandards to track both standards sets simultaneously. The Document Builder's Quality Improvement Plan generator adapts its structure for TJC-only, CARF-only, or dual-accredited organizations. The Policy Library's gap analysis cross-references your manuals against the chapters and sections relevant to each accreditor.

You won't find yourself writing two QI Plans or maintaining two separate audit programs. The platform unifies the work and surfaces the differences only where they actually exist.

Can the audit and rounds checklists be customized for our state's rules?

Yes. Every audit, round, and policy gap-analysis configuration is editable per program. You can toggle individual tasks or checks on and off, adjust risk weights and frequencies, reassign responsible roles, and add your own site-specific items alongside the built-in defaults.

Multi-site organizations can enable different items for different sites so each program tracks only what's relevant to it — for example, state-specific hold codes (5150, Section 12, 302) for inpatient psychiatric units, or state DMHAS-specific items for outpatient programs.

What happens when standards change — do we have to wait for an update?

Standards do shift, and the platform's templates are updated as accreditors publish changes. The 2024 TJC Workplace Violence Prevention Plan requirement is one example — it's a first-class document type in the Document Builder. Major NPSG changes and chapter revisions are folded in over time.

Because the policy gap analysis and document generators are configured against current standards, you generally don't need to do anything special when a small revision drops. Larger changes (new chapters, new mandatory documents) are communicated when they go live.

We're pursuing accreditation for the first time. Where does UPStandards fit?

This is one of the strongest use cases. First-time accreditation typically takes 6 to 18 months of preparation, and the work is dominated by three things: writing policies that align to the standards, building out the audit and rounds program, and producing the annual plans the accreditor expects to see at survey.

UPStandards gives you a head start on all three. The Policy Library lets you upload what you already have and identifies gaps; the Document Builder produces the HVA, EOP, QI Plan, Annual Program Evaluation, and accessibility plans that surveyors will ask for; and the Facility Compliance Tracker establishes the round cadence and history that surveyors look for during the look-back period.

Is UPStandards an EHR or a substitute for clinical documentation?

No, and this is important to be clear about. UPStandards is a compliance and accreditation platform — not an EHR, not a designated record set, not a billing system, and not a substitute for professional judgment. Treatment plans, progress notes, psychotherapy notes, SUD counseling notes, lab results, prescriptions, and full medical records belong in your EHR.

UPStandards lives alongside your EHR and handles the operational, audit, policy, and accreditation-readiness workflows that an EHR isn't built to handle.

Ready to walk into your next survey with the binder closed?

Start a free trial. Full access. Cancel anytime.

Start Free Trial Book a walk-through