Clinical Documentation

Behavioral health chart audits, explained

What a clinical chart audit is, what reviewers look for across a client's stay, and how to find documentation gaps early instead of discovering them during a survey.

By phase of the stay

A structured review of every chart

A chart audit checks that the right documentation exists, is complete, and was done on time — verified against the standards that apply to your program, before anyone else checks. Requirements change as a client moves through care, so the audit follows the phases of the stay rather than treating the chart as one flat document.

The Clinical Chart Auditor walks each chart against 167 TJC and CARF items, phase by phase from intake to discharge. Gaps surface inline, and items completed past their expected timeframe are flagged automatically.

You don't audit all 167 items on every chart. The list is fully configurable — toggle items on or off to build an audit that fits your program, level of care, and accreditor. Start from the full set and trim it to exactly what you review.

Go ahead — scroll through the list
Clinical Chart Auditor Chart review
Chart Audit — Client #A-2231 Moderate risk 167 items · 14 phases
Completion98%
Initial Contact & Screening
Document initial contact/referral source and reason for referral
Complete initial screening for appropriateness of services and level of care
Screen for immediate safety concerns (danger to self or others)
Screen for substance use / intoxication and need for withdrawal management
Screen for urgent medical needs requiring immediate attention
Determine eligibility for services based on admission criteria
Document insurance/financial verification and authorization
Provide pre-admission information packet to client/family
Suicide & Risk Screening
Administer validated suicide screening tool (e.g., C-SSRS, PHQ-9 Item 9, ASQ)
Document suicide screening results in clinical record
If positive screen: complete comprehensive suicide risk assessment
Assess for access to lethal means (firearms, medications, etc.)
Assess for history of prior suicide attempts
Assess for current suicidal ideation, plan, and intent
Identify protective factors (reasons for living, social supports)
Determine risk stratification level (low, moderate, high, imminent)
Develop initial safety plan (Stanley-Brown or equivalent) if indicated
Document lethal means counseling provided to client/family
Screen for violence/homicidal risk
Admission & Intake
Obtain and document informed consent for treatment
Review and document client rights and responsibilities
Provide and obtain signature for Notice of Privacy Practices (HIPAA)
Document inquiry regarding advance directives / psychiatric advance directives
Collect and document demographic information
Document emergency contact information
Obtain signed releases of information (ROI) for coordination of care
Provide written notice of grievance/complaint process
Document consent for specific treatments (medication, group therapy, etc.)
Obtain consent for communication with family/significant others
Review program rules, expectations, and schedule with client
Document client orientation to the program/facility completed
Assign primary therapist/counselor and document in record
Develop initial treatment plan at intake addressing immediate needs, preliminary goals, and initial interventions based on presenting problems
Initiate discharge planning at admission (document initial discharge criteria)
Initial Assessment
Document presenting problem / chief complaint in client's own words
Document history of present illness (onset, duration, severity, triggers)
Obtain psychiatric/mental health treatment history
Complete substance use history (substances, frequency, duration, last use, withdrawal history)
Document medical history and current medical conditions
Complete medication reconciliation — list all current medications
Document known allergies and adverse reactions
Assess current mental status (appearance, mood, affect, thought process, cognition)
Screen for trauma history (ACEs, significant traumatic events)
Document social/developmental history (family, relationships, housing, education)
!
Document family psychiatric and substance use history — flagged
Document legal history and current legal status/involvement
Assess educational/vocational history and current functioning
Complete cultural, linguistic, and spiritual assessment
Assess functional status and daily living abilities
Assess strengths, resources, and barriers to recovery
!
Complete nutritional screening — flagged
Complete pain assessment
Assess for abuse, neglect, or exploitation (mandated reporting)
Identify client-stated goals for treatment
Comprehensive Assessment
Complete comprehensive biopsychosocial assessment
Complete or update comprehensive suicide risk assessment
Evaluate for co-occurring mental health and substance use disorders
Administer standardized assessment instruments (e.g., PHQ-9, GAD-7, AUDIT, DAST)
Complete cognitive functioning assessment
!
Assess for psychological testing needs and refer if indicated — flagged
Complete physical health assessment or refer for physical examination
Order and document lab work / drug screening results
Assess for sexual health / reproductive health needs
Complete detailed trauma assessment (if trauma history identified)
Assess motivation for change / readiness for treatment (stages of change)
Assess housing stability and basic needs (food, transportation)
Document clinical formulation narrative integrating all assessment findings
Diagnostic Formulation
Establish DSM-5 diagnostic formulation (all applicable diagnoses)
Document principal/primary diagnosis
Document any co-occurring substance use disorder diagnosis
Document any co-occurring medical conditions relevant to treatment
Document psychosocial and environmental factors (Z-codes)
Determine and document appropriate level of care using ASAM or equivalent criteria
Obtain physician/prescriber review and sign-off on diagnoses (if required by policy)
Treatment / Care Planning
Develop individualized treatment plan with client participation
Document client's active participation and input in treatment planning
Establish measurable, time-limited treatment goals
Establish specific, measurable objectives for each goal
Document evidence-based interventions/modalities to be used
Specify frequency and duration of each service (individual, group, family, etc.)
Develop or update crisis/safety plan addressing identified risk factors
Document plan for coordination of care with external providers
Document referrals to ancillary services (medical, dental, housing, legal, vocational)
Address cultural and linguistic needs in treatment plan
Document client and family/guardian signature on treatment plan
Obtain supervisor/physician review and signature on treatment plan
Identify discharge criteria and estimated length of treatment
Document medication management plan if medications prescribed
Ongoing Treatment & Services
Provide individual therapy sessions per treatment plan frequency
Provide group therapy sessions per treatment plan
Provide family/couples therapy sessions (if part of treatment plan)
Provide psychoeducation groups/sessions per treatment plan
Document medication management visits with prescriber
Complete progress notes for each clinical contact/service within required timeframe
Document progress toward treatment plan goals in each session note
Re-administer standardized outcome measures at scheduled intervals
Conduct ongoing suicide risk monitoring per identified risk level
Update safety plan as needed based on changes in risk
Document any crisis intervention or emergency services provided
Document incident/unusual occurrence reports per policy
Conduct periodic drug screening/monitoring (if clinically indicated)
Document any use of restrictive interventions (seclusion/restraint) if applicable
Document client attendance and participation in treatment activities
Case management services: assist with housing, benefits, community resources
Document any AMA (against medical advice) risk discussions if client non-adherent
Monitor and document medication adherence and side effects
Treatment Plan Reviews
Conduct treatment plan review within required timeframe (per policy, typically every 30 days)
Document client participation in treatment plan review
Assess and document progress toward each treatment goal and objective
Update or modify treatment goals and objectives based on progress
Reassess diagnosis and update if clinically indicated
Reassess suicide/violence risk and update risk stratification
Update safety/crisis plan as needed
Evaluate continued appropriateness of current level of care
Medication reconciliation — update medication list at each review
Document updated discharge criteria and estimated timeline
Obtain client and clinician signatures on updated treatment plan
Obtain supervisor/physician review and co-signature on treatment plan review
Care Coordination & Communication
Coordinate care with primary care physician
Coordinate care with psychiatrist / prescriber (if external)
Coordinate with other behavioral health providers involved in care
Document communication with referral sources
Document coordination with child welfare, courts, or probation (if applicable)
Document family/guardian involvement and communications
Coordinate with schools/vocational programs (if applicable)
Document all care coordination contacts in clinical record
Transition / Level of Care Changes
Assess clinical criteria for level of care change (step-up or step-down)
Document clinical justification for level of care transition
Update treatment plan to reflect new level of care
Obtain authorization for new level of care (if required)
Conduct warm handoff to receiving provider/program
Provide transition summary with relevant clinical information
Complete medication reconciliation at transition
Discharge Planning
Assess client readiness for discharge (discharge criteria met)
Conduct final suicide/violence risk assessment prior to discharge
Develop comprehensive continuing care / aftercare plan with client
Arrange follow-up appointments with outpatient providers
Arrange follow-up appointment with prescriber for medication management
Coordinate referrals to community support services (housing, peer support, 12-step, etc.)
Provide client with written discharge instructions and continuing care plan
Review relapse prevention / wellness recovery plan with client
Update and provide final safety/crisis plan to client
Provide crisis hotline numbers and emergency resources
Complete discharge medication reconciliation
Provide medication education and written medication list to client at discharge
Obtain signed releases of information for continuing care providers
Send clinical summary / transfer documentation to receiving providers
Discharge Summary & Documentation
Complete discharge summary within required timeframe per policy
Document reason for discharge (completion, AMA, administrative, transfer, etc.)
Document final diagnoses at discharge
Summarize treatment provided (types of services, frequency, duration)
Document client's condition and functional status at discharge
Document progress achieved on treatment goals and objectives
Document outcome measure results (pre- and post-treatment scores)
Document final medication list and any medication changes
Document continuing care/aftercare plan and referrals in summary
Document final risk assessment findings at discharge
Clinician signature and date on discharge summary
Supervisor / physician review and co-signature on discharge summary
Administer client satisfaction survey
Post-Discharge Follow-Up
Attempt post-discharge follow-up contact within 7 days (or per policy)
Document follow-up contact attempt(s) and outcome
Assess client engagement with continuing care plan at follow-up
Screen for any current safety concerns at follow-up contact
Provide additional referrals or resources if needs identified at follow-up
Document 30-day post-discharge follow-up attempt (if required by policy)
Close clinical record upon completion of all post-discharge activities
The full chart-audit checklist — 167 TJC/CARF documentation items across 14 phases of care, with gaps flagged inline. Scroll to explore.

From one chart to the whole program

Auditing one chart tells you about one client. The value comes from rolling many together: which requirements are missed most often, which phase is weakest, whether gaps cluster around particular workflows. When the review is done, the auditor produces a reviewer-ready report — and across audits, program-level views like a by-clinician breakdown and a safety matrix.

That's the difference between auditing the month before a survey, when the records are already written, and auditing continuously — surfacing gaps while there's still time to fix them.

Audit report generated
Clinical Chart Audit Summary
Client: A-2231
Audit Date: May 21, 2026
Risk Level: Moderate
Overall Progress: 164/167 tasks (98%)
Safety Matrix Risk Assessment
Risk assessment based on clinical chart audit findings
88%
Risk Score
0
High-Risk Gaps
of 41 total
2
Medium-Risk Gaps
of 78 total
1
Low-Risk Gaps
of 48 total
Executive Summary

This chart is 98% complete across all 167 documentation items. No high-risk (safety-critical) gaps were identified. Three items remain open — two medium-risk and one administrative — none of which present an immediate compliance concern.

Medium-Risk Gaps
  • Comprehensive Assessment: Family psychiatric and substance use history not documented.
  • Comprehensive Assessment: Nutritional screening not completed.
Priority Recommendations
  • This audit cycle: Address the 2 medium-risk items to maintain clinical quality standards.
  • Ongoing: Close out the 1 administrative item at next routine documentation review.
  • Schedule a follow-up audit in 30 days to verify corrective action.
Compliance Risk Assessment

Risk Level: Moderate — driven by medium-risk documentation gaps, not safety-critical findings.

The generated audit report — the same format produced and saved in the app, with a meta header, Safety Matrix scoring, and prioritized findings.

Two ways to audit charts

Paperwork exercise
  • Charts reviewed only in the month before a survey
  • Gaps discovered after the records are already written
  • One chart at a time, with no view of the bigger picture
  • No way to see which requirements get missed most
Program improvement
  • A steady sample audited continuously, all year
  • Gaps surfaced while there's still time to fix them
  • Results rolled up by phase, by clinician, by pattern
  • Training and process aimed where the data points

Auditing one chart tells you about one client. Auditing continuously tells you about your program.

Find documentation gaps early

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